Life doesn’t always unfold in the way we plan. After returning to the UK, broke and defeated, I found myself in an unexpected and challenging role that would ultimately play a pivotal part in rebuilding my career. I became an Eskimo. It was a digital agency with a quirky name that aged badly.Not the traditional kind, of course—this was a job title that spoke to the responsibilities I took on. As an Eskimo, I managed not just one, but multiple major projects simultaneously. In a way, I had to juggle the complexity of running two distinct ticketing platforms, a role I’d secured against all odds.To say it wasn’t easy would be an understatement. Managing two ticketing platforms was no small feat. These platforms weren’t just your average ticketing systems—they were large-scale, bustling hubs that required constant attention. They were complex, filled with thousands of transactions, customer inquiries, and constant updates. If anything went wrong, the entire system could implode in a second...
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